Contact Us

Telephone - +44 8450 947 656

Fax - +44 161 777 6677

Email - info@datasys.co.uk

DATASYS Ltd
5th floor, Wellington House
Piccadilly
Manchester
M1 1LQ
United Kingdom

If you would like to find out more regarding our current portfolio of products and services, or have a rail management project you would like to discuss with us, please contact us.

Office Opening Hours

9am-5pm, Monday to Friday

DATASYS QUALITY is fully definable service quality management software designed to assist in the monitoring of Quality Standard Regimes on Trains and Stations.

DATASYS QUALITY provides defaulted report auditing software for use on mobile PDAs to standardise assessment procedures and maximise the efficiency and accuracy of data collection, reporting and distribution. It is a fully audited system with  monitoring facilities to assist in the management of sub contractors.

Originally developed for First ScotRail in 2006, DATASYS QUALITY has been implemented across the First Group Train Operating Companies. In 2007, First Capital Connect was recognised for its Service Quality Management System implemented using DATASYS QUALITY at the Rail Forum Innovation Awards.

If you have a rail management project you would like to discuss with us, please contact us: Alex Robertson, Tel: +44 8450 947 656, Mob: +44 7989 404 936, Email: arobertson@datasys.co.uk
 

 “We are delighted to be recognised at the Rail Forum Innovation Awards.  Customers quite rightly expect change and improvement across our business. First Capital Connect is using innovative technology in the form of our Service Quality Management System, to quickly deliver better results to everyone who travels with us. We passionately believe in delivering a consistently high quality service and have developed SQMS to translate our challenging aspirations into tangible reality for our customers and staff.” Katherine Lewton, Head of Service Quality and Environment, First Capital Connect

          • Provides defaulted report auditing software for use on mobile PDA’s
          • Centralised data collection
          • Accessible via a standard web browser
          • Provides an audit trail for sub-contracted work
          • Provides unlimited facilities to define individual Quality Standards/Regimes
          • Reporting Criteria and format can be pre defined
          • Fully Automated Report Distribution via e-mail and web based browser
          • Reports can be viewed as PDF’s using web based browser
          • Report data can be exported in csv format
          • Reports can be run from a pre defined list or by pre defined criteria
          • Pre define Defaults Settings

If you have a rail management project you would like to discuss with us, please contact us: Alex Robertson, Tel: +44 8450 947 656, Mob: +44 7989 404 936, Email: arobertson@datasys.co.uk

          • Enhances decision making
          • Identifies quality issues
          • Monitors quality improvement initiatives
          • Easy to use
          • Offers unlimited auditing potential
          • Improves data quality
          • Reduces daily administration
          • Improves efficiency of management of sub contractors

If you have a rail management project you would like to discuss with us, please contact us: Alex Robertson, Tel: +44 8450 947 656, Mob: +44 7989 404 936, Email: arobertson@datasys.co.uk