Contact Us

Telephone - +44 8450 947 656

Fax - +44 161 777 6677

Email - info@datasys.co.uk

DATASYS Ltd
5th floor, Wellington House
Piccadilly
Manchester
M1 1LQ
United Kingdom

If you would like to find out more regarding our current portfolio of products and services, or have a rail management project you would like to discuss with us, please contact us.

Office Opening Hours

9am-5pm, Monday to Friday

DATASYS CUSTOMER RELATIONS MANAGEMENT SOFTWARE

DATASYS SEASON customer relations management software assists Train Operating Companies in the effective management of UK Rail season ticket holders.

DATASYS SEASON automates the update and maintenance of customer and transactional information for Season Ticket Holders. It automatically calculates the allocation of discounts, lost days for service performance, reliability penalties and service disruption. All Season Ticket transactions are catered for in-line with the Retail Guide and National Fares Manual. The system produces all relevant Rail Settlement Plan documentation.

For marketing purposes, DATASYS SEASON provides invaluable information regarding customer buying behaviour.

The system can provide targeted customer details for specific marketing initiatives or for use by other CRM programs.

DATASYS SEASON also provides key financial trend information and detailed costs relating to service failures and disruptions.

If you have a rail management project you would like to discuss with us, please contact: Alex Robertson, Tel: +44 8450 947 656, Mob: +44 7989 404 936, Email: arobertson@datasys.co.uk

  • Provides central repository of all Season Ticket and Customer information
  • Automatically processes all Season Ticket transactions inline with the Retail Guide and National Fares Manual.
  • Automates the update and maintenance of customer and transaction information for Season Ticket Holders.
  • Automatically calculates allocation of discounts and refunds
  • Produces signature ready customer agreement forms
  • Produces Rail Settlement Plan documentation
  • SEASON database is available to all stations and users on the Train Operating Company’s network
  • Features pre defined mailings for renewal notice and lost customers
  • Provides information downloads for integration with Customer Relationship Management systems
  • Provides management information analysis of Season Ticket Statistics and Revenue, Costs, Sales Trends and Customer Retention
  • Pre defined Audit Reporting facility
  • Integrated postcode look up facility

If you have a rail management project you would like to discuss with us, please contact: Alex Robertson, Tel: +44 8450 947 656, Mob: +44 7989 404 936, Email: arobertson@datasys.co.uk

  • Replaces manual hand written record cards
  • Improves quality of customer services
  • Significantly reduces processing time
  • Reduces input and calculation errors
  • Reduces training requirements

If you have a rail management project you would like to discuss with us, please contact: Alex Robertson, Tel: +44 8450 947 656, Mob: +44 7989 404 936, Email: arobertson@datasys.co.uk