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The DATASYS Suite of Products provides an independent framework to collate information from both internal and external sources.
Each application has been specifically designed in full collaboration with the UK's Train Operating Companies and individually provides a powerful tool to access, collate, analyse and process critical information within specific business areas.
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DATASYS OFFICE is a management information system providing multi level retail performance analysis of individual Ticket Issuing Systems.
DATASYS OFFICE plays a strategic role in the day to day management of the UK's Train Operating Companies. Information which historically took hours to collate can be processed in seconds with DATASYS OFFICE.
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DATASYS ACCOUNTS streamlines the end of shift, day and period processes. All information regarding the credits and debits for each shift is entered into the system; any discrepancies are highlighted to the shift supervisor and must be accounted for before a day can be closed.
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DATASYS CASH REC automates the reconciliation of shift information with the bags collected by the Security Agent. Any shifts with anomalies or pre-defined sundries are highlighted for manual checking to ensure the integrity of the reconciliation process.
DATASYS CASH REC turns a long and laborious manual process into a quickly executed automatic process, requiring minimal human intervention.
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DATASYS SEASON is a season ticket management information system designed to assist in the management of key customer relations effectively.
DATASYS SEASON automates the update and maintenance of Customer and Transaction information for Season Ticket Holders. All Season Ticket transactions are catered for in-line with the Retail Guide and National Fares Manual.
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DATASYS REFUND is designed to increase the speed and accuracy of creating and processing refund claim requests providing a higher level of customer service.
DATASYS REFUND is simple to use at all levels and integrates seamlessly with DATASYS SEASON and DATASYS OFFICE to share both customer and ticket information. The system automatically calculates refunds in accordance with the Retail Manual Rules and generates the electronic Refund Data File required by Lennon.
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DATASYS LOG is a management information system that has been developed to increase the accuracy and efficiency of logging incidents as they occur.
DATASYS LOG fulfills the requirements of a modern Control Centre by providing a system to log incidents quickly and distribute them to the relevant personnel throughout the organisation.
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DATASYS BUGLE is a performance management information system used to monitor, manage and improve train performance and to assist in the resolution of delay disputes.
DATASYS BUGLE Version 4 offers improved quality, accuracy and availability of data items. An upgrading of the application to an Oracle 10g platform has provided new partitioning technology to improve the system efficiency. Users have greater editing capacity and the ability to apply data rules via the new Pattern Matching functionality significantly improving data quality available to all BUGLE users.
The new reporting function offers far greater flexibility to create user defined queries. Standard Reports can be set up, scheduled to run automatically, and distributed via email. This new functionality offers multiple benefits, reducing administration for the Performance Team and providing important information efficiently to non BUGLE users.
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DATASYS QUALITY is a fully defined quality auditing management information system designed to assist in the monitoring of Quality/Standard Regimes on Trains and Stations.
DATASYS QUALITY provides defaulted report auditing software for use on mobile PDAs to standardise assessment procedures and maximise the efficiency and accuracy of data collection, reporting and distribution.
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